How Can We Help You?
Here, we have a list of the most frequently asked questions (FAQs) and common issues related to the TOOSEN LED control system and LED display screens. Our TOOSEN FAQ support center can help solve LED display controller problems and troubleshoot LED control card issues. Please feel free to contact us if you need any help.
Toosen’s screen disassembly and assembly service includes:
Safe removal of cabinets, modules, and structures
Cable management and power disconnection
Re-assembly at a new location or reconfiguration at the current site
Module and cabinet recalibration
Structure reinforcement and installation adjustments
Final screen testing and debugging
This service is used after installation is completed and the LED display is ready for operation. It ensures the system meets project specifications and that the customer fully understands how to operate and maintain the screen.
Toosen’s project handover service includes:
Final system testing and performance verification
Brightness, color, and display calibration
User training on daily operation and control system usage
Maintenance guidelines and safety instructions
Delivery of project documents, drawings, and configuration files
Official acceptance and sign-off process
Use this service when you need professional on-site installation for a new LED display project, including indoor, outdoor, rental, or creative LED screens. It is ideal for customers who require secure mounting, accurate calibration, and guaranteed installation quality.
You should use Toosen’s maintenance service when your LED screen shows issues such as color inconsistency, dead pixels, brightness drop, unstable signals, or after long-term operation. It is also recommended for routine preventive maintenance to ensure stable performance and extend the screen’s lifespan.
As professional service directly from the original manufacturer,TOOSEN provides extended warranty services to customers beyond the standard warranty period. The extended warranty includes full technical support, factory repair of spare parts, on-site service, inspection, and training.
Toosen’s installation and construction service includes:On-site measurement and environment assessment
Structural design and installation planning
Cabinet installation and module alignment
Cable routing, power setup, and signal configuration
Structural frame construction (if required)
Screen debugging and initial testing
Safety inspection and compliance checks
Screen debugging and initial testing
Safety inspection and compliance checks